Refund policy
We stand behind CaddieO.
If it’s not for you, no problem—you have 30 days to return it.
Use it. Try it. Take it to the course.
If it doesn’t meet your expectations, we’ll make it right.
How Returns Work
To start a return, email us at support@caddieo.com with your order number.
Once approved, we’ll send you:
- A return shipping label
- Simple instructions
Please don’t send items back without contacting us first—we won’t be able to accept them.
Return Eligibility
We keep it fair:
- Must be within 30 days of purchase
- Proof of purchase required
(We get it—you tried it. That’s the point.)
Damages & Issues
If your item arrives damaged, defective, or incorrect, contact us right away. Also if it is damaged over time reach out.
We’ll fix it—fast.
Exchanges
Want something different?
Return your item and place a new order—it’s the fastest way to get what you need.
Refunds
Once we receive and inspect your return, we’ll notify you.
If approved:
- Refunds are issued to your original payment method
- Typically processed within 10 business days
If it’s taking longer than expected, reach out—we’ll help.
A Quick Note
We’re building CaddieO with our community.
If something isn’t right, tell us.
Your feedback helps us improve CaddieO for everyone.
